Privacy Policy
Last Updated: July 13, 2026
1. Introduction
Welcome to Taraba e-Result, an innovative election result transmission and viewing platform owned, developed, and powered by Crownmatrix Technologies Limited. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
2. Information We Collect
We collect the following types of information:
- Personal Information: Name, email address, phone number, and other contact details provided during registration
- Account Information: Agent codes, contestant codes, and authentication credentials
- Election Data: Polling unit results, voting statistics, and election-related information
- Technical Information: IP address, device information, browser type, and usage patterns
- Complaint Data: Information submitted through our complaint system
3. How We Use Your Information
We use your information to:
- Provide and maintain the election result transmission service
- Authenticate users and secure access to the platform
- Process and display election results in real-time
- Handle complaints and support requests
- Improve our services and user experience
- Comply with legal and regulatory requirements
- Prevent fraud and ensure election integrity
4. Data Security
Crownmatrix Technologies Limited implements robust security measures to protect your information:
- End-to-end encryption for all data transmissions
- Secure authentication systems with multi-factor protection
- Regular security audits and vulnerability assessments
- Access controls and authentication protocols
- Secure data storage with backup systems
- Audit trails for all system activities
5. Data Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- With authorized election officials and government agencies as required by law
- With service providers who assist in operating our platform under strict confidentiality agreements
- To comply with legal obligations, court orders, or regulatory requirements
- To protect our rights, property, and safety
- With your explicit consent for specific purposes
6. Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations. Election data is retained according to regulatory requirements and may be archived for historical and audit purposes.
7. Your Rights
You have the right to:
- Access and review your personal information
- Request correction of inaccurate information
- Request deletion of your personal information (where legally permissible)
- Opt-out of non-essential communications
- Object to processing of your personal information
- Lodge a complaint with data protection authorities
8. Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage patterns, and maintain session security. You can manage cookie preferences through your browser settings.
9. Third-Party Services
Our platform may integrate with third-party services for analytics, payment processing, or other functionality. These services have their own privacy policies, and we encourage you to review them.
10. Children's Privacy
Our platform is not intended for children under the age of 18. We do not knowingly collect personal information from minors.
11. International Data Transfers
Your information may be processed and stored on servers located within Nigeria. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our platform and updating the "Last Updated" date.
13. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us: